Warranty on pilates machines

3 years Warranty on timber reformer & aluminum frames and rails.

1 year Warranty on components includes related welding, wear and tear items: ropes, straps, spring clips, plastic pulley bar receptacle sleeves, rollers, foot bar hardware, spring covers, rope clips.

90 days Warranty on upholstery faults (excluding accidental damage and improper using)

MENTION:

All warranty defect claims must be made by the original purchaser and proof of purchase is required when making a warranty claim.

The warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period.

If the product is faulty or does not include necessary parts when delivered, free charge of spare parts will be delivered by seller.

This warranty coverage does not include:

Costs for overseas freight/shipping, or any associated cost of overseas freight/shipping.

Damage by the freight company or replacement over warranty period.

The Limited Warranties above do not cover mechanical wear parts, normal wear and tear, scratch marks, tears or indentations in the upholstery, fabric, foam, frames, rails and other damage caused by the user.

Any abuse, modification, unauthorized repair by the user.

Exclusions & non-returnable Items: All springs, Loops, Hands and Feet Straps, Fuzzies, Handles and Vinyl Covers are non-returnable. If you have a defective Loop or Spring upon receiving of one week, please email us.